000 00377nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 LOV
100 _aLOVELOCK CHRISTOPHER
245 _aSERVICES MARKETING PEOPLE TECHNOLOGY AND STRATEGY
250 _a(5th ed.)
260 _c2004
_aNew Delhi
_bPearson Education
300 _axviii, , 652 , 26 : p. : cm.
999 _c2526
_d2526