000 00320nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.562 CRO
100 _aCROSBY
245 _aQUALITY WITHOUT TEARS
260 _aNew Delhi
_bTata McGraw-Hill
300 _a205 : p. : cm. ; 22
365 _cRS
_b33
999 _c25774
_d25774