000 00318nam a2200121Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 MAK
100 _aMAKKAR HARINDER KUMAR
245 _aCUSTOMER RELATIONSHIP MANAGEMENT
260 _c1928
_aNew Delhi
_bTata McGraw - Hill
365 _cRS
_b33
999 _c26087
_d26087