000 00353nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.3124 COL
100 _aCOLEMAN LANCE B
245 _aCUSTOMER DRIVEN ORGANIZATION EMPLOYING T
260 _c2015
_aLondon
_bCRC Press
300 _axvi, : 100 : p. : cm. ; 25
365 _cGBP
_b30
999 _c26653
_d26653