| 000 | 00370nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.31245 TIM | ||
| 100 | _aTIMM PAUL R | ||
| 245 | _aCUSTOMER SERVICE CAREER SUCCESS THROUGH | ||
| 250 | _a(6th ed.) | ||
| 260 |
_c2014 _aNew York _bPearson |
||
| 300 | _ax, : 230 : p. : cm. ; 25 | ||
| 365 |
_c _b30 |
||
| 999 |
_c27055 _d27055 |
||