000 00348nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a650.13 WHI
100 _aWHITEAR GREG
245 _aHANDLING DIFFICULT PEOPLE AND DIFFICULT
260 _c2009
_aNew Delhi
_bBookland
300 _axix, : 395 : p. : cm. ; 29
365 _cRS
_b38
999 _c28264
_d28264