000 00329nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658 CLA
100 _aCLARK MOIRA
245 _aBUSINESS SUCCESS THROUGH SERVICE EXCELLE
260 _c2004
_aNew Delhi
_bRoutledge
300 _a216 : p.
365 _cBPS
_b31
999 _c28691
_d28691