000 00344nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.85 HOP
100 _aHOPKINS TOM
245 _aWHEN BUYERS SAY NO ESSENTIAL STRATEGIES
260 _c2014
_aNew York
_bBusiness Plus
300 _axiii, 304 p.; 23 cm.
365 _c
_b38
999 _c29172
_d29172