000 00355nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 UPP
100 _aUPPAL R K
245 _aCUSTOMER RELATIONSHIP MANAGEMENT IN INDI
260 _c2008
_aNew Delhi
_bNew century publication
300 _axii, 245 p.; 21 cm.
365 _cRS
_b30
999 _c29783
_d29783