000 00363nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a303.6 OET
100 _aOETZEL JOHN G
245 _aSAGE HANDBOOK OF CONFLICT COMMUNICATION
250 _a(2nd ed.)
260 _c2013
_aNew Delhi
_bSage
300 _axiii, 898 p.; 26 cm.
365 _c
_b32
999 _c30133
_d30133