000 00338nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 CUR
100 _aCURTIN STEVE
245 _aDELIGHT YOUR CUSTOMERS 7 SIMPLE WAYS TO
260 _c2013
_aNew York
_bAmacom
300 _avii, 196 p.; 23 cm.
365 _c
_b38
999 _c30503
_d30503