| 000 | 00367nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.31245 EVE | ||
| 100 | _aEVENSON RENEE | ||
| 245 | _aCUSTOMER SERVICE TRAINING 101 QUICK AND | ||
| 250 | _a(3rd ed.) | ||
| 260 |
_c2018 _aNew York _bAmacom |
||
| 300 | _avii, 228 p.; 23 cm. | ||
| 365 |
_c _b35 |
||
| 999 |
_c31554 _d31554 |
||