000 00355nam a2200145Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.45 YOU
100 _aYOUNG RICHARD
245 _aPERSUASIVE COMMUNICATION
250 _a(2nd ed.)
260 _c2016
_aNew York
_bRoutledge
300 _axvi, 480 p.; 23 cm.
365 _cBPS
_b31
999 _c31892
_d31892