000 00352nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.8 FIS
100 _aFISHER MICHAEL
245 _aPOWER OF CUSTOMER BEHAVIOR DRIVE GROWTH
260 _c2014
_aLondon
_bPalgrave Macmillan
300 _avii, 192 p.; 23 cm.
365 _cERU
_b33
999 _c32372
_d32372