000 00264nam a2200109Ia 4500
008 240625s9999 xx 000 0 und d
041 _aeng
082 _a658.812 KOC
100 _aKOCHAR JAYANT
245 _aIMPORTANCE OF CUSTOMER FOCUS TO AN ORGAN
260 _c2004
999 _c33000
_d33000