000			00321nam a2200133Ia 4500
008			240624s9999 xx 000 0 und d
041			_aeng
082			_a658.8 SHA
100			_aSHANKER RAVI
245			_aSERVICES MARKETING THE INDIAN PERSPECTIV
260			_c2006
300			_axvi, : 656 : p. : cm. ; 23
365			_cRS
999			_c3707 _d3707