000 00261nam a2200109Ia 4500
008 240625s9999 xx 000 0 und d
041 _aeng
082 _a658.812 DYC
100 _aDYCHE JILL
245 _aCRM HANDBOOK A BUSINESS GUIDE TO CUSTOME
260 _c2004
999 _c39332
_d39332