000 00306nam a2200133Ia 4500
008 240703s9999 xx 000 0 und d
041 _aeng
100 _aBlanchard
245 _aCustomer Mania
260 _bHarper Collins
_c2013
365 _cRS.
_b 250.00
906 _b27.5
999 _c40938
_d40938