000 00363nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.401 SUM
100 _aSUMMERS DONNA C S
245 _aQUALITY MANAGEMENT CREATING AND SUSTANIN
260 _c2005
_aNew Delhi
_bPrentice-Hall of India
300 _axii, : 409 : p. : cm. ; 24
365 _cRS
999 _c4153
_d4153