000 00363nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a155.25 HAR
100 _aHARVARD BUSINESS SCHOOL PRESS
245 _aDEALING WITH DIFFICULT PEOPLE
260 _c2005
_aBoston
_bHarvard Businesss School Press
300 _aix, : 140p. ; 21cm.
365 _c
_b25
999 _c4296
_d4296