000 02416cam a2200361 i 4500
001 22903997
005 20250402150239.0
008 221216s2023 enk b 001 0 eng
010 _a 2022056197
020 _a9781032287638
020 _a9781032287614
020 _z9781003298427
041 _aeng
042 _apcc
082 0 0 _a302.346 COS
100 1 _aCosgrove, Emily,
245 1 0 _aConversational Wisdom : Strengthening Human Connection Through The Power Of Conversation
260 _aLondon
_bRoutledge
_c2023
264 1 _aLondon :
_bRoutledge/Taylor & Francis Group,
_c2023.
300 _a187 pages ;
_c20 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references and index.
520 _a"Conversation: the heartbeat of our organisations. Right now, we're at risk of losing the art of doing it well. We need to radically change how we talk to each other, to create workplaces where people feel they belong and can thrive. This book will help you understand how to grow your conversational wisdom to create more inclusive and collaborative environments and to make work more meaningful. Conversations carry the greatest potential to impact culture, performance, brand, and engagement. Yet conversation is an under-rated and under-developed skill. Emily Cosgrove and Sara Hope have spent the last 25 years helping people and organisations strengthen human connection through the power of conversation. Drawing from their experience of working with global jewellers to charities, professional services to B-Corporations, they share a wealth of tips, tools, stories, and case studies. Written in a style that is easy to understand, they offer advice on how to get the best out of conversations and get underneath some of the challenges we all face. This is essential reading for learning and development experts, people leaders, coaches and mentors, and HR managers"--
650 0 _aConversation.
650 0 _aOrganization.
700 1 _aHope, Sara,
776 0 8 _iOnline version:
_aCosgrove, Emily.
_tConversational wisdom
_dAbingdon, Oxon ; New York, NY : Routledge, 2023
_z9781003298427
_w(DLC) 2022056198
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _cBK
999 _c43520
_d43520