| 000 | 00360nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZEITHAML VALARIE A | ||
| 245 | _aSERVICES MARKETING INTEGRATING CUSTOMER | ||
| 250 | _a(3rd ed.) | ||
| 260 |
_c2004 _aNew Delhi _bTata McGrawhill |
||
| 300 | _axx, : 668 : p. : cm. ; 25 | ||
| 999 |
_c4860 _d4860 |
||