| 000 | 00361nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 CAR | ||
| 100 | _aCARLAW PEGGY | ||
| 245 | _aBIG BOOK OF CUSTOMER SERVICE TRAINING GA | ||
| 260 |
_c2007 _aNew Delhi _bMcGraw-Hill Education |
||
| 300 | _axiv, : 209 : p. : cm. ; 24 | ||
| 365 |
_cRS _b35 |
||
| 999 |
_c5506 _d5506 |
||