| 000 | 00354nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 PAY | ||
| 100 | _aPAYNE ADRIAN | ||
| 245 | _aHANDBOOK OF CRM ACHIEVING EXCELLENCE IN | ||
| 260 |
_c2006 _aBoston _bButterworth Heinemann |
||
| 300 | _axx, : 438 : p. : cm. ; 24 | ||
| 365 |
_c _b35 |
||
| 999 |
_c5835 _d5835 |
||