| 000 | 00349nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 SHA | ||
| 100 | _aSHANTHI N M | ||
| 245 | _aIMPLEMENTATION OF CRM IN SERVICES CONCEP | ||
| 260 |
_c2006 _aHyderabad _bICFAI press |
||
| 300 | _aix, : 178 : p. : cm. ; 23 | ||
| 365 |
_cRS _b50 |
||
| 999 |
_c6552 _d6552 |
||