| 000 | 00388nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 GAL | ||
| 100 | _aGALBRAITH JAY R | ||
| 245 | _aDESIGNING THE CUSTOMER CENTRIC ORGANIZATION AN | ||
| 250 | _a(2nd ed.) | ||
| 260 |
_c2001 _aSan Francisco _bJossey-Bass |
||
| 300 | _axvi, , 184 , 25 : p. : cm. | ||
| 365 |
_c _b29 |
||
| 999 |
_c6767 _d6767 |
||