000 00351nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 KUM
100 _aKUMAR V
245 _aCUSTOMER RELATIONSHIP MANAGEMENT A DATABASED
260 _c2007
_aNew Delhi
_bWiley India
300 _axxiv, , 333 , 25 , p. : cm.
365 _cRS
_b30
999 _c6958
_d6958