000			00331nam a2200133Ia 4500
008			240624s9999 xx 000 0 und d
041			_aeng
082			_a658.4013 MOH
100			_aMOHANTY R P
245			_aTQM IN THE SERVICE SECTOR
260			_c2002 _aMumbai _bJaico Publishing House
300			_a598 : p. : cm. ; 22
365			_cRS
999			_c734 _d734