| 000 | 00349nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 240624s9999 xx 000 0 und d | ||
| 041 | _aeng | ||
| 082 | _a658.812 SZW | ||
| 100 | _aSZWARC PAUL | ||
| 245 | _aRESEARCHING CUSTOMER SATISFATION AND LOY | ||
| 260 |
_c2006 _aNew Delhi _bKogan Page |
||
| 300 | _axiv, : 258 : p. : cm. ; 22 | ||
| 365 |
_cRS _b32 |
||
| 999 |
_c7676 _d7676 |
||