000 00354nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.812 DUC
100 _aDUCHESSI PETER
245 _aCRAFTING CUSTOMER VALUE THE ART AND SCIE
260 _c2002
_aMumbai
_bJaico Publishing House
300 _axi, : 193 : p. : cm. ; 25
365 _cRS
999 _c803
_d803