000 00350nam a2200133Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.4013 BES
100 _aBESTERFIELD DALE H
245 _aTOTAL QUALITY MANAGEMENT
250 _a(3rd ed.)
260 _c2004
_aNew Delhi
_bPearson Education
300 _axi, : 640 : p. : cm. ; 24
999 _c8890
_d8890