000 00315nam a2200121Ia 4500
008 240624s9999 xx 000 0 und d
041 _aeng
082 _a658.4013 MOD
100 _aMODY SURESH M
245 _aBENCHMARKING AND PROCESS IMPROVEMENT
260 _aMumbai
_bD. L. Shah Trust
300 _a120 : p. : cm. ; 24
999 _c9319
_d9319